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Canada Boosts Wireless E9-1-1 Location Accuracy (2/1/10)

Canada’s wireless service providers and the public-safety community are providing further location identification information for E9-1-1 service for cell-phone users.

Previously, a 9-1-1 call-taker received the cellular phone number and the location of the nearest cell site or cell tower when a call was placed to 9-1-1 from a cell phone. Now, in addition to the phone number, the call-taker will receive more precise information based on the longitude and latitude coordinates of where the handset is located.

The new technology provides the approximate location of the mobile handset but does not provide an exact “pinpoint location.” The new E9-1-1 service, provided for both postpaid and prepaid cell phones, is now available in most parts of the country where wireline E9-1-1 service exists.

The wireless service providers have deployed the technology across their coverage areas, however, several Canadian public-safety answering points (PSAPs) are unable to accept the new location information and complete end-to-end testing with the wireless carriers. The wireless industry and the public-safety community are working together as fast as possible to make sure the enhanced 9-1-1 service is available in all areas of the country where wireline E9-1-1 service exists.

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